Outbound Lead (Network)

  • Jumia
  • Accra, Ghana
  • Oct 11, 2019
Full Time

Job Description

Outbound Lead (Network) - Jumia (Full Time)

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connectssellers with consumers, our logistics service, which enables the shipment anddelivery of packages from sellers to consumers, and our payment service, whichfacilitates transactions among participants active on our platform in selectedmarkets. Through our online platforms, consumers can access a wide range ofphysical and digital goods and services, fashion, electronics, beauty productsand also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6African regions, Jumia is led by top talented leaders offering a great mix oflocal and international talents and is backed by very high-profileshareholders. Jumia is committed to creating sustainable impact for Africa.Jumia offers unique opportunities in a vibrant and booming environment,creating new jobs, new skills, and empowering a new generation.

We are looking for talented people with a passion forAfrica to join our team and embark on our exciting journey!

Main responsibilities:

  • Reviewthe process of dispatching at hub.
  • Ensureproper handover of packages to last mile hubs.
  • Strictadherence to service level agreements
  • Manage a team
  • Collect and store useful data within our system
  • Ensure follow up through emails, phone calls orany required means

Required Skills & Qualifications:

  • A good degree in any of the Social Sciences
  • Proficient in MS Office and Excel
  • Ability to analyze large data sets to makedecisions
  • Strong communication and inter-personalskills
  • Well organized
  • Very independent with a strong ability to gofurther than the expectations
  • Capacity to challenge and improveprocesses
We offer:
  • A unique experience in an entrepreneurial, yetstructured environment
  • The opportunity to become part of a highlyprofessional and dynamic team working around the world
  • An unparalleled personal and professionalgrowth given the challenges that we propose you to take